City administration issued a warning Tuesday of a phone scam targeting Miami utility customers.
Several local businesses received phone calls from a women claiming to represent the City of Miami’s utility department and threatening to shut off utilities unless a payment was made over the phone. The woman asked for checking account numbers and bank routing numbers, according to Amber Prewett, Utility Billing Office Manager.
“The City of Miami will never ask for banking information over the phone,” Prewett said. “We do not accept any kind of payments over the phone.”
The easiest way to avoid being scammed is just hanging up the phone. Never provide personal or financial information during an unsolicited phone call.
For questions regarding utility payments, call (918) 542-6685 or visit the Utility Department in person at 129 5th Ave. NW. Office hours are Monday through Friday, 8 a.m. to 5 p.m.