Customer Service Center


You can pay your bills in a variety of ways:

  • Drop off at the Customer Service Center at 129 5th Ave NW
  • Drop off at the night deposit box outside the Customer Service Center
  • Pay through the mail
  • Automatic bank draft
  • Pay online
  • Pay over the phone at 877-496-0511
  • Welch State Bank located at 2525 N. Main and 2227 E. Steve Owens Boulevard.
  • First National Bank located at 2nd N. Main and also 1749 N. Main
  • Security Bank and Trust at 2nd S. Main and 2200 N. Main

Please bring your bill with you if paying in person. If you do not have your bill, a $5 assessment will be added to your cost.

Billing Questions

ATTENTION: Important Notice for Shut off for Nonpay Schedule Changes and Dispatch Fees (effective July 1st, 2017).

Customer Service Representatives are happy to answer your billing questions. The Customer Service Center is open Monday through Friday, 8 a.m. to 5 p.m., or call 918-542-6685.

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