Customer Service Center


Customer Service Representatives are happy to answer your billing questions. The Customer Service Center is open Monday through Friday, 8 a.m. to 5 p.m. If you have a non-emergency question, please fill out our Utility Billing Inquiry Form by clicking here.


You can pay your bills in a variety of ways:

  • Drop off at the Customer Service Center at 129 5th Ave NW
  • Drop off at the night deposit box outside the Customer Service Center
  • Pay through the mail
  • Automatic bank draft
  • Pay online
  • Pay over the phone at 888-730-7240
  • Welch State Bank located at 2525 N. Main and 2227 E. Steve Owens Boulevard.
  • First National Bank located at 2nd N. Main and also 1749 N. Main

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