Customer Service Center


Our software system will be down Thursday June 13th, 2019. Please click here for more information.


You can pay your bills in a variety of ways:

  • Drop off at the Miami Public Utilities Office
  • Drop off at the night deposit box outside the Miami Public Utilities Office
  • Pay through the mail
  • Automatic bank draft
  • Pay online
  • Pay over the phone at 877-496-0511
  • Welch State Bank located at 2525 North Main and 2227 East Steve Owens Boulevard.
  • First National Bank located at 2nd North Main and also 1749 North Main
  • Security Bank and Trust at 2nd South Main and 2200 North Main

Please bring your bill with you if paying in person. If you do not have your bill there will be a $5 assessment added to your cost.

Billing Questions

ATTENTION: Important Notice for Shut off for Nonpay Schedule Changes and Dispatch Fees (effective July 1st, 2017.

Customer Service Representatives are happy to answer your billing questions. The office is open Monday through Friday, 8 a.m. to 5 p.m., or call 918-542-6685.

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